Barcelona, 15 Septiembre, 2019

Let's grow in fashion

Let's grow in fashion

Let's Grow


Jimmy Choo

+ Información

Datos Clave

Lugar de trabajo

La Roca del Vallès


Gestión de ventas

Nivel jerárquico


Tipo de oferta

Contrato laboral

Remuneración bruta mensual

No especificado / Sin remuneración

Publicación23 agosto, 2019

Sales Associate pt/ft

Funciones a desempeñar y detalles de la oferta

Sales Associate pt/ft Chinese Native Speaker

Main responsibilities include:

•Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
•Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
•Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
•Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
•Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
•Playing an active role in replenishing stock according to company procedures and policies
•Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
•Participating and supporting the team in stock takes as and when required
•Attending and participating in all store meetings and training events as required ensuring good communication is maintained
•Participating in, and representing Jimmy Choo during promotional events and activities
•Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times

Perfil requerido

Competencies and Experience Required:

- Demonstrable success gained as a sales consultant within a luxury brand
- Excellent communication skills both written and verbal
- Fluent English
- Additional European languages would be beneficial
- Demonstrable sales skills
- Knowledge and understanding of the luxury market, customer service and fashion
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in setting customer care standards

- Enthusiastic, self-confident and self-motivated
- Understand and represent the luxury lifestyle image of Jimmy Choo
- Professionalism is maintained under all circumstances
- Prepared to go the extra mile to achieve targets

Descripción de la empresa

Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.

CEO Pierre Denis and Creative Director Sandra Choi together share a vision to create one of the world’s most treasured luxury brands.

Jimmy Choo has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide.

Jimmy Choo is part of the Michael Kors Holdings Limited luxury fashion group.

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